PagerDuty

Iru connects to PagerDuty to pull your actual incident response times — acknowledged and resolved — instead of an estimate. It reads incident records, escalation policies, and notification logs directly.

Key Capabilities

• Confirm on-call coverage and escalation paths are defined
• Verify incidents were acknowledged and resolved
• Track response intervals against your targets

Evidence Collected

• Incident records with lifecycle timestamps
• Escalation policy and on call schedule configuration
• Time to acknowledge and time to resolve intervals
• Notification logs and linked retrospectives

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