Ravenna
Surface Iru device data and actions directly in Ravenna support workflows for faster IT and security remediation.
Ravenna brings Iru device context and actions into support workflows. IT and security teams can work with endpoint details and remediation actions without switching between their support workflow and the MDM.
Key Capabilities
- View device status, installed apps, activity history, and blueprint assignments in a support ticket
- Lock or wipe devices from the support workflow
- Send a blank push, force a check-in, or assign a blueprint
- Retrieve FileVault keys, Activation Lock bypass codes, and Recovery Lock passwords