Workforce Identity
Endpoint Management
Endpoint Detection & Response
Vulnerability Management
Compliance Automation
Trust Center
Ravenna
Surface Iru device data and actions directly in Ravenna support workflows for faster IT and security remediation.
Ravenna brings AI-powered support into the tools teams already use, combining ticketing, knowledge management, and workflow automation across systems like Slack, Jira, Okta, Notion, and more. Its integration with Iru connects live device context to the support workflow, surfacing status, installed apps, activity history, and blueprint assignments directly in a support ticket while enabling device actions such as locking or wiping a device, sending a blank push, forcing a check-in, assigning a blueprint, and retrieving FileVault keys, Activation Lock bypass codes, and Recovery Lock passwords.
For IT and security admins, this removes the back-and-forth between the ticketing system and the MDM by letting the support workflow read and act on endpoint data in one place. Ravenna's AI agent can perform routine checks and remediations autonomously, reducing manual effort and speeding up resolution without forcing admins to leave the ticket context.