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UK GDPR · DPA 2018 · DUAA 2025 (s.164A) · Effective 19 June 2026
Make a Data Protection Complaint
If you believe that Iru, Inc. ("Iru") has handled your personal data in a way that infringes the UK General Data Protection Regulation or the Data Protection Act 2018, you have the right to complain to us. We encourage you to raise your concern with us first so we can investigate and resolve it directly.
Please complete the form below. We will acknowledge your Complaint within 30 days of receipt and take appropriate steps to investigate and respond without undue delay. We will keep you informed of our progress and notify you of the outcome.
If you are not satisfied with our response, you have the right to escalate your Complaint to the Information Commissioner's Office (ICO) at ico.org.uk/make-a-complaint.
You may also submit a Complaint by emailing privacy@iru.com or by writing to: Iru, Inc., Attn: Data Protection Complaints, 2811 Ponce de Leon, PH1, 13th Floor, Coral Gables, Florida 33134, United States.
By submitting this form I agree to Iru's Privacy Policy and consent to be contacted by Iru about its products and services.
Before you submit
What happens next?
We will log your complaint, issue an acknowledgement within 30 days of receipt, investigate, and notify you of the outcome without undue delay.
Alternative ways to complain
Email: privacy@iru.com
Post: Iru, Inc., Attn: Data Protection Complaints, 2811 Ponce de Leon, PH1, 13th Floor, Coral Gables, Florida 33134, United States.
Escalation to the ICO
If you are not satisfied with our response, you may escalate to the Information Commissioner's Office: ico.org.uk/make-a-complaint.
Privacy and Retention
We process complaint data to meet our legal obligations and to investigate/respond. Complaint records are retained for six years from closure unless a longer period is required by law or ongoing proceedings.