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AI Agents for IT Operations Management

AI Agents for IT Operations Management
45 min
Virtual

MCP gives AI agents a way to do real work in your stack: pulling reports, connecting disparate systems, and automating the device-management tasks that consume hours of your team's time. The hesitation for most IT and security teams is the same one that makes the technology powerful: an agent that can connect to your tools is an agent that needs careful governance.

This session focuses on closing that gap. We'll show what it looks like to point AI agents at everyday device-management work, backed by the access controls, permissions, and audit trails that make it safe to deploy.

What we'll cover

  • Putting MCP to work in IT: Where MCP and AI agents can actually save teams time today
  • Automating endpoint operations: Practical examples across reporting, workflow integrations, and routine device-management workflows
  • Connecting AI to enterprise systems safely: How to give agents access without handing them the keys to everything
  • Moving from experimentation to production: What changes when AI agents begin interacting with real systems and data
  • Live examples: See Iru and MintMCP work together to turn natural language requests into real actions on your fleet

Speakers

Headshot

Weldon Dodd

Distinguished Solutions Engineer, Iru

Jiquan Ngiam MintMCP

Jiquan Ngiam

Co-founder & CEO, MintMCP

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