•
4 min readMac Admins Share Best Practices for Managing Users
At Iru, we get a lot of questions about best practices in mobile device management. We decided to get answers to those questions from the best source: The IT admins who manage Apple devices day in and day out. One thing those admins know is that the job isn’t just about keeping that hardware secure and up-to-date using MDM. It’s also about making sure that the people who use that hardware stay productive and happy. We recently asked some Apple IT folks for their tips on managing Mac computers, iPhone and iPad devices, and people. We’ve already posted some of their answers about migrating to macOS Big Sur, and we’ll be posting more of their advice about the technical side of the job. But we also wanted to share some of their insights into how they work with users. Here’s a quick overview of what they told us: Make device management easy on users Invest in training Be transparent Give users responsibility Think long-term