•
10 min readBack in May 2022, Apple announced a new series of online IT training and certification programs. These programs follow three tracks: Apple Device Support, Apple Deployment and Management, and Apple Business Essentials.
•
6 min readPackages are structured files, denoted by a .pkg or .mpkg file extension, used to carry installable software. They can contain app and software components, scripts, receipts, and other metadata necessary to install, update, or remove an application. But there are several different types of packages that you might run across.
•
7 min readDespite the rise of paperless and remote offices, managing printers is still a thing, something Mac admins must deal with every day.
•
7 min readAnyone who manages Apple devices has had at least some contact with Managed Apple IDs. Like personal Apple IDs, the managed kind can be used to access Apple devices and services. But unlike personal IDs, Managed Apple IDs are owned and controlled by the organization, rather than the end user.
•
5 min readWhile artificial intelligence (AI) could be a world-changing technology, we’ve also seen some dire warnings about the dangers it might pose. Regardless of what you think about those warnings, as an Apple admin you do need to be mindful of the particular—and real—threats that AI poses to IT and information security here and now. Here’s what you need to know about AI and cybersecurity and what you can do to mitigate the risks.
•
10 min readThere’s a lot of information available to Apple admins about the best ways to onboard devices and deploy them to users. We’ve got Automated Device Enrollment, zero-touch deployment, and other workflows that help at the beginning of a device’s lifetime. But what about the other end of the device lifecycle, when you’re ready to move devices out of your organization? Offboarding workflows don't get as much attention.
•
5 min readWe’ve talked before about why endpoint detection and response matters and about how important it is for you, as an Apple admin, to have a security solution in place for the devices you manage. You know that the threat landscape—especially for Mac—has changed and that the old complacency about Apple security is no longer viable.
•
5 min readIt’s been more than five years since Apple introduced the concept of secure token in macOS. But for many Mac admins, that technology can still be a source of some confusion. It doesn’t help that, in the intervening years, Apple has evolved the technology significantly. Things have definitely come a long way since that initial launch of secure token.
•
6 min readAs an Apple admin, setting up new devices for end users became trickier in the last couple of years. With so many employees suddenly working outside the office, the workflows for equipping them with Apple devices needed to adapt. Personally handing a Mac to each new team member on their first day was no longer always feasible. That's why zero-touch deployments have become more important than ever.
•
13 min readMac administration is always evolving. One example of that evolution: Many Mac admins these days are being asked to at least help manage the security of their Mac fleets. That, in turn, means they need to understand the four basic components of Mac security:
•
10 min readApple uses a layered approach system to protect Mac users against malware. The three layers are: Prevent the launch or execution of malware; Block malware from running on customer systems; and Remediate malware that has executed.
•
10 min readDeploying apps to Apple devices is a fundamental job for any admin, but it isn’t a trivial one. That’s because there are several pathways to acquiring those apps, and you need to figure out which one makes the most sense for your use case and your users.
•
7 min readWhen was the last time you or someone in your organization needed their Mac password to be something different than what it previously was? There are two ways to do that: change or reset. But although those two words might seem similar, their difference is significant.
•
8 min readShell scripts are indispensable for managing Mac computers. That makes shell scripting a vital skill for Mac admins. If you're one of them, chances are you already know at least the rudiments of scripting. But for many admins, it doesn’t go much beyond that: They might know enough to copy and paste someone else’s script from StackOverflow, make a few tweaks to it, then cross their fingers and hope it works. But no matter their level of scripting expertise, they can always learn more.
•
9 min readChances are your IT team has a library of shared files that you all use and, more importantly, that you all edit. That library might include shell scripts you deploy to new Mac computers that enter the organization. It might contain a .logrc file your team shares to standardize log output. Maybe there’s a text document outlining your ever-evolving ticket escalation workflow.
Iru's bi-weekly collection of articles, videos, and research to keep IT & Security teams ahead of the curve.
Workforce Identity
Endpoint Management
Endpoint Detection & Response
Vulnerability Management
Compliance Automation
Trust Center