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6 min readWhen Apple first introduced declarative device management (DDM) in 2021, the company dubbed the new framework “the future of device management.” DDM improves on traditional MDM by pushing much of the responsibility for device management down to the device itself.
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5 min readDevice enrollment—how you actually get a new (or not-so-new) device under management—is one of the standout features of Apple’s device management ecosystem. For new devices purchased through Apple itself or an authorized retailer, the process is practically seamless.
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6 min readIn case you hadn’t heard, Apple is holding its annual Worldwide Developers Conference this week. While the Vision Pro headset and other consumer-oriented hardware got most of the attention, Apple also made some announcements of particular interest to Apple IT admins. It was, in fact, one of the most momentous WWDCs for admins since the spring of 2016.
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7 min readNot too long ago, binding Mac computers to Active Directory (or other directory services) was standard practice in Apple device management. At the time, keeping domain and certificate services onsite was the only option, and binding was just a part of that system.
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10 min readIf your business is using Microsoft Azure Active Directory (Azure AD) or Google Workspace as your identity provider (IdP), then you can use federated authentication to connect your instance with Apple Business Manager. This is a great way to create a consistent, seamless login experience for your employees.
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3 min readOkta’s annual Businesses at Work report provides an in-depth look into the applications that workforces around the world are using to stay productive. More than 17,000 Okta customers were surveyed for this year's study. And in that report, Kandji topped the charts as the #1 fastest growing app, across all categories, with 172% YoY growth in customers.
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5 min readIn the old days, IT was very top-down: Users had to call the IT department for help with everything from a busted keyboard to installing a new version of Word. In time, an admin would physically go to the employee’s desk to solve a problem. But that was then. In recent years, IT has become much more democratized. The modern admin knows that the best way to help users is often to let them help themselves.
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6 min readProvisioning and deployment: A lot of the time, people who work in or around IT use the two terms interchangeably. But they don’t mean the same thing.
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7 min readLike the Mac admins they work with, Kandji’s product engineers have to deal with a lot of everyday computing chores—tracking projects, doing presentations, recording screens, processing text, and so on—in addition to their more specialized technical work. And like anyone who uses a Mac, over time they’ve acquired collections of their own favorite apps and utilities that help them tackle both everyday and specialized tasks more effectively. So we asked Kandji’s team of product engineers: What’s your favorite app, the one tool you wouldn’t want to do your job without? Here’s what they had to say.
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5 min readFor years now, many Mac apps have been installing components that launch automatically at login and/or that run in the background. It’s always been hard for users to keep track of these surreptitious bits of software that were running on their computers. With macOS Ventura, Apple has made it easier for users to see and control their login and background items. But Apple is giving Mac admins some say in the matter, as well.
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2 min readWith the release of macOS Ventura, many Apple admins may be wondering about how to defer upgrades to the new OS. As a Mac IT person, you may not want everyone in your organization to upgrade right away. And there are some special considerations to take into account when you’re thinking about upgrading the Mac computers you manage to the latest version of macOS.
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1 min readToday, Apple released iOS 16 and tvOS 16 to the public. We’ve thoroughly tested all Kandji services with iOS 16 and tvOS 16 including enrollment, payload and restrictions deployment, Self Service and more. We are happy to report that Kandji is ready to support your iPhone fleet running iOS 16 and your Apple TV devices running tvOS 16. These new operating systems bring features and enhancements your users will love. You can find the full list on Apple’s website. It’s also important to know which devices in your fleet support the new operating systems. iOS 16 is supported on devices all the way back to the 2nd generation iPhone SE (no iPod touch). tvOS is supported on Apple TV HD and later. It’s easy to update your fleet of devices. If you are using Managed OS for iOS or tvOS, you can be confident that once devices reach the enforcement deadline you set, Kandji will prompt users to update their devices so they can benefit from the latest features and security updates. Your supervised and passcode-less iPhone and Apple TV devices will update automatically without user intervention.
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6 min readAt a high level, virtualization allows you to run multiple operating systems on a single computer; those multiple instances are called virtual machines, or “VMs” for short. Apple silicon and macOS make virtualization possible on Mac using a combination of hardware and software technologies:
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8 min readSwitching your organization from one mobile device management solution to another is not a trivial undertaking. It can be a substantial project requiring careful planning and detailed execution. But if your current MDM solution isn’t cutting it anymore—if you’ve outgrown its capabilities, or if its provider isn’t deploying new features quickly enough for you—it’s also an imperative and eminently doable one.
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3 min readDear Apple software developer, I’m writing today as just one of the thousands of Apple device administrators worldwide who work in institutions large and small, in education and enterprise. I wanted to talk to you about your app.
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