Blog Archive

Iru Team

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5 min read

How Mac Admins Are Managing the Hybrid Workplace

Two years ago, IT departments all over the world got a crash course in managing remote workforces. Mac admins had to quickly figure out how to keep employees equipped, connected, and secure, regardless of where they were physically located. Last year, many organizations that had made the switch to remote started to cautiously reopen, allowing (or, in some cases, requiring) workers to come into the office at least part of the time. That reopening waxed and waned through 2021, as conditions allowed. But in the meantime, a new kind of office evolved: the hybrid workplace, in which some employees worked remotely, some worked in the office, and many did a bit of both. In the course of that evolution, what was once a temporary expedient became a new way of doing business—thanks in no small part to the adaptability of IT.

Recent News April 15, 2022

Iru Team

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1 min read

New Option Gives Admins Finer Control Over Auto App Notifications

We’ve updated Auto Apps to give admins greater control over the notifications those apps generate for users.

Product Update March 28, 2022

Iru Team

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2 min read

Foqal's Kandji Integration Feeds Device Details to Support Tickets, Slack

Kandji now integrates with Foqal Agent, the service-desk and automation tool that lets IT admins use Slack to create support tickets—either in Foqal’s ticketing system or another. Foqal uses its Kandji integration to display device details in support tickets; it also enables IT admins to take action on managed Apple devices and to act on tickets without leaving Slack or the ticketing system.

Product Update March 6, 2022

Iru Team

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1 min read

New Integrations Interface Streamlines Connecting to Third-Party Services

Kandji has completely revamped the Integrations section of our web app. That section, where you configure the integration of third-party apps and services with Kandji, has been moved out of Settings to a section of its own.

Product Update March 1, 2022

Iru Team

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6 min read

Apple Removing Python 2.7: What Admins Need to Know and Do

It shouldn’t surprise anyone that Apple is removing Python 2.7 from the upcoming macOS 12.3 release: As far back as 2019, the company said it was deprecating the scripting and programming language and that Python would not be included with future versions of the OS. Now Apple is simply making good on that promise.

Recent News February 25, 2022

Iru Team

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8 min read

How to Be an IT Hero: Creating the Best User Experience

At the end of the day, what is a Mac admin’s primary responsibility? To deliver hardware? To maintain security? To just keep the trains running? Some would argue that the real goal is to keep users happy, from their day-one onboarding through their entire lifecycle with the organization. But how do you create user experiences that will keep employees—and leadership—happy? That was the question we asked at a recent Kandji panel discussion, “The IT Hero’s Quest: Deliver the Best Experience for Mac Users.” Hosted by Steven Vogt (Senior Product Engineer), the guests were Michael Tsai (Senior Product Manager at Kandji) and Charlie Klausen (IT Manager at Forward Financing). All three have many, many years of experience working with and as IT admins. All three had plenty to say about how and why admins should make great end-user experiences their primary goal.

Recent News February 18, 2022

Iru Team

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2 min read

Hybrid Workplace Boosts Demand for Apple Devices Among UK Businesses

Last year, Kandji commissioned a survey to find out how IT admins and leaders in the United States were dealing with the new hybrid workplace—in which some employees work remotely, some are in the office, and many do both. That survey found that the shift to hybrid work over the past two years coincided with increased demand for Apple devices among business users. It turns out that the correlation between hybrid work and Apple demand isn’t just a U.S. phenomenon: A new Kandji-commissioned survey of 250 senior IT decision-makers and more than 1,000 remote and hybrid workers in the United Kingdom found much the same is true there.

Recent News February 2, 2022

Iru Team

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2 min read

Drata Integration with Kandji Automates Mac Security Monitoring

Drata is a fast-growing SaaS company that provides seamless compliance with SOC 2, ISO 27001, PCI DSS, and HIPAA, by automating the process of collecting evidence across an organization’s tech stack. That evidence allows companies to prove their security posture and pass audits; automating the process can significantly reduce the time companies spend achieving and monitoring compliance. Drata automates its evidence collection by connecting with more than 50 cloud-based tools—business suites, identity management providers, and the like. Proving that end-user devices are secure also plays a major role in meeting compliance requirements. That's why Drata recently enabled an integration with Kandji that extends those monitoring abilities to Mac computers. Instead of installing an agent to monitor Mac security settings, Drata can pull the data from Kandji via API.

Product Update January 31, 2022

Iru Team

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8 min read

How to Achieve Your Desired End-State Through Auto-Remediation

How do you want the devices you manage to be configured? What settings do you want to be enforced, which apps do you want to be installed, how often should the OS be updated—in other words, what is the end-state that you want to achieve? And how are you going to achieve it? Those were the questions that Arek Dreyer and Matt Wilson—senior product engineers at Kandji—discussed at our recent live event, “A Deep Dive into Auto-Remediation.” They’re questions that every Mac admin asks—and is asked—on a regular basis. Arek and Matt looked at the ways Kandji can help you achieve the end-state you want for the Apple devices you manage.

Recent News January 28, 2022

Iru Team

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1 min read

Introducing Compliance Integration with Secureframe

Kandji is excited to announce our integration with Secureframe. Information about devices in your Kandji instance can be pulled into Secureframe to inform SOC 2, ISO 27001, and HIPAA security controls and to simplify audit prep.

Product Update January 17, 2022

Iru Team

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1 min read

Trusona Partners with Kandji to Bring Multifactor Authentication to Mac

Kandji is pleased to announce our partnership with Trusona. You can now use Kandji to deploy Trusona’s multifactor authentication (MFA) solution for Mac computers at scale.

Product Update January 12, 2022

Iru Team

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2 min read

Introducing Improved Control over Software Updates

Kandji is pleased to announce an update to our Software Update Library Item, as well as two new Auto Apps.

Product Update December 29, 2021

Steven Vogt

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1 min read

Introducing Self Service for iOS and iPadOS

We are pleased to announce a new version of our Self Service app for Apple's mobile platforms. The Kandji Self Service app for macOS has long provided an easy way for users to download software for that platform. A version of that app is now available for iOS and iPadOS.

Product Update December 20, 2021

Iru Team

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2 min read

Introducing Expanded Customer Support Hours and New Auto Apps

Kandji is pleased to announce newly expanded hours for customer support, as well as a slew of recently added Auto Apps.

Product Update December 15, 2021

Iru Team

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3 min read

Protect Your Data: Control What Users Can Copy/Paste

Back at WWDC 2021 in June, Apple announced a slew of exciting changes that are coming to device management, from declarative MDM to erase all content and settings for Mac. With the arrival of iOS and iPadOS 15, many of those announcements became reality, including an enhancement to Managed Open In. Here’s a quick recap of what Managed Open In is, what the latest update does, and how you can use Kandji to exert greater control over what users can do with your company’s data.

Recent News December 10, 2021