The Iru Blog

User-Based vs. Device-Based Security Exclusions: Finding the Right Balance

No More Pitchforks: How to Build User Trust During Security Rollouts

Apple Intelligence in the Enterprise: an Admin’s Perspective

The Six Colors 2025 Apple in the Enterprise Report Card has sparked plenty of conversation about Apple’s direction, areas of growth, and continued challenges with enterprise products. Jason Snell, founding editor of Six Colors, and Weldon Dodd, Kandji’s SVP of Product Strategy, unpacked the report’s findings and what they mean for Apple device administrators on a recent MacAdmins Podcast episode.

Kandji Launches Vulnerability Response: The Missing Link Between Detection and Remediation

If you've ever managed Mac computers in an enterprise, you know the drill: your security team discovers a critical vulnerability in Chrome, creates a ticket, and hands it off to IT to patch. Meanwhile, you're still chasing down users to update their apps while that vulnerability sits unpatched across your fleet. It's a frustrating cycle that leaves both teams feeling like they're always playing catch-up.

Choosing the Best Mac Login Experience: Comparing Kerberos SSO, Platform SSO, and Kandji Passport

The login screen, also known as the login window, is the start of every user’s Mac experience. But the average user doesn't give it much thought - they just enter a password and move on. Yet behind that moment is a critical security checkpoint and a key part of the user experience.

How IT and Security Teams are Handling AI: Insights from Our Survey

AI tools are entering the workplace faster than most IT teams can respond. What began as experimental use cases is now widespread day-to-day reliance and often without oversight.

When Great Engineers Quit: Why Tools Make or Break Job Satisfaction

The tech industry has a retention problem, but not for the reasons most people expect. Rather than quitting because work is too complex or challenging, talented IT and security engineers tend to leave because their tools prevent them from doing meaningful work.

What WWDC 2025 and the Next macOS Release Could Mean for Apple Admins

Every year, Apple’s new macOS release offers an opportunity to innovate. It also brings uncertainty for IT teams trying to keep pace with constant change. With the next major release set to preview at WWDC 2025 (June 9 to 13), admins are preparing for a high-stakes upgrade cycle. Early previews hint at broad updates spanning the Apple product suite, from design changes that unify UX across devices to much-anticipated Apple Intelligence features.

Shadow IT: IT Professionals Adapt, Respond, and Redefine Control

Shadow IT has always been a loaded term, typically implying rule-breaking, risk, or lack of control. But the reality is more nuanced. When we surveyed 115 IT professionals, what we found wasn’t a story of defiance. It was one of friction.

Survey Results: The Top Content and Communities for IT & Security Pros

Are you curious where your peers get updates on the latest IT and security news? Or maybe you have an inside scoop on a resource or conference that deserves more recognition? We were curious, too. So, we took the question to our community in a broad survey of professionals - from security experts to technology leaders and admins. The responses gave us great insights into where IT and security practitioners are hanging out online and in-person, including the top:

How to Level Up Your Security Education Program

Educating end-users is a core responsibility for security teams. Not only are such education programs required by compliance regimes, but they’re also one of the most effective ways to actually maintain security: Users are now one of the key attack vectors for bad actors. The more they know about the threats and how to respond to them, the better they’ll be able to defend themselves and your organization.

Apple Intelligence: What Mac Admins Need to Know

One of Apple’s biggest announcements at this year’s WWDC was about the upcoming release of what the company calls Apple Intelligence. But, this being Apple, it wasn’t just a jumping-on-the-bandwagon announcement about AI. Rather, it’s about the very Apple approach the company is taking to artificial intelligence, one that puts user benefits and protections first.

How to Make Device Management Work for End Users

There’s no question that modern device management is a boon to IT teams. It simplifies and centralizes the way you deploy operating systems, apps, and settings on the devices your organization relies on to get its work done. It also gives you visibility into how those devices are being used and whether they’re in compliance with your desired end-states.

To Improve IT Efficiency, Consider New KPIs

How efficient is your IT team? Historically, that’s been a straightforward question, with an equally straightforward answer: You look at the number of help-desk tickets they receive in a given time period, count the number that were solved, calculate the ratio of tickets solved to tickets received, and—voila! You have a metric.